catsidhe: (Gilgamesh)
catsidhe ([personal profile] catsidhe) wrote 2012-11-15 03:04 am (UTC)

They may have tightened this or tweaked with that, but the user experience – for this user at least – is that it's unusable.

Yes, I have a legacy plan. They advertise that I can get a phone with it. I understand that this is not going to be a Galaxy SIII 4G with bells whistles and gongs, but I'd at least like to know what is available, and it simply will not allow me to find that out.

Their "Every Day Connect" plans are twice as expensive as what I'm paying, for no (to me) benefit at all. Whatsoever.

And, have you tried to figure out how to get information into or out of that "feedback" thing there's a tab for hovering on the left-hand margin? I mean, I have an IQ of 140, and my reaction to the thing can be summarised as WAT. When someone is confused and stressed and looking for a simple answer, breaking their brain is considered sub-optimal.

But I can sign in with Facebook, so that makes it alright. Apparently Facebook is the Internet now. (And it's a separate rant that so many places, including the ABC for fuck's sake, have decided that you can have an opportunity to provide feedback, IFF you do so through Facebook or Twitter. I've tried using the feedback and forum functions on the ABC website for various programs, and they bite donkey's balls, and the "email us" form seems to be a complete black hole... I have never received any response from anything fed into that entropy sink. But inane vapidity on Twitter gets read out live on air.)

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